Welcome to our Support Portal

How can we help?

Adding the RUSC website as a favorite / bookmark

To add your favorite old time radio website to your browser: - Open your browser and go to the website. - On the address bar (where you usually type a website link such as www.rusc.com) tap the little 'Star' icon * to add the website to your Bookmarks. - Choose a name for the shortcut (RUSC for instance) and click on Done.

How do I reset my password?

If you head to https://members.rusc.com/login and click on the Forgot Password link, then choose a new password, you'll be able to then login using your email address and the password you chose. Make sure to login from https://members.rusc.com each time you return to the site.

Where do I login to RUSC?

You'll need to head to https://members.rusc.com/login to login using your email address and the password you chose. If you can't remember your password, please click on the Forgot Password link.

How do I change my email address?

Want to change your email address? Here's how: - Simply drop me an email at ned@rusc.com with your new address, or create a support ticket, and I'll be happy to update that for you in our system. Need more help? Let us know!

How do I update my billing information?

Do you want to update your billing information, change your credit card details or provide a new expiry? Here's how: You can update your billing information at the billing portal. Here's the instructions:- - Open your browser and go to https://rusc.securepaymentzone.com/portal/signin/rusc - This is your billing portal, so you can login using your usual RUSC login details. - Select "Settings" from the menu to the left of the screen. - Here you will find the options for Profile Settings, and Pa...

Adding the RUSC website as an icon on your phone

Want to quickly access your favorite website? Add it to your phone's home screen! Here's how: - Open your browser and go to https://members.rusc.com - Tap the menu button (usually three dots). - Select "Add to Home Screen" or "Add to Phone". - Choose a name for the shortcut. That's it! Now you can easily open RUSC with a single tap. Need more help? Let us know!